Privacy policy

At Casa Vista Decor, we believe that respecting your privacy is part of delivering a trustworthy and enjoyable shopping experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit http://casavistadecor.com/, make a purchase, or get in touch with our customer support team. By using our website, you agree to the practices outlined here. If you do not agree with these terms, please discontinue using our services.

Who We Are

Company name: Casa Vista Decor
Address: 10C Black's Link, Tai Tam, Hong Kong
Email: info@casavistadecor.com

Follow @casavistadecorshop for daily interior inspiration.

Data We Collect

When you engage with our website, we may collect the following types of information:

• Technical details such as your IP address, browser type, device information, and time zone.
• Personal information you provide during checkout, including your name, email address, phone number (if supplied), shipping address, and payment details.
• Information you share when contacting us, such as questions, comments, or support requests.

How We Use Your Data

We use the information we collect to support and improve your shopping experience, including:

• Processing, fulfilling, and delivering your orders.
• Providing responsive and helpful customer service.
• Maintaining website security and preventing fraudulent activity.
• Customizing content and improving website usability.
• Sending updates, offers, or marketing messages when you choose to opt in.

Sharing Your Data

We share personal information only with trusted third-party partners who help us operate our business, such as:

• Payment processors.
• Shipping and delivery partners.
• Technical and marketing service providers, including Shopify.

We do not sell or rent your personal information to any organization or individual.

Cookies

Our website uses cookies to:

• Store your preferences for a smoother browsing experience.
• Improve website performance and analytics.
• Display content and suggestions aligned with your interests.

You may disable cookies in your browser settings, though certain features of the website may not function as intended.

Your Rights

As a user, you have the right to:

• Request access to the personal data we hold about you.
• Ask for corrections or deletion of your information.
• Limit how your information is processed.
• Receive a copy of your data in a portable format.
• Withdraw your consent at any time, such as opting out of marketing emails.

To exercise these rights, please contact us at info@casavistadecor.com

Children’s Privacy

Our services are designed for adults. We do not knowingly collect information from individuals under 18 years old. If we become aware that such information has been provided, we will remove it promptly.

International Data Transfers

If you are located in Ireland, please note that your personal information may be processed or stored outside of Ireland, including in countries such as the United States, by our trusted service providers, including payment platforms, shipping partners, and technical systems.

We take appropriate measures to ensure that any data transferred internationally is handled securely and in accordance with applicable data protection requirements.

Data Security and Retention

We are committed to keeping your information safe. We retain your personal data only for as long as necessary to:

• Provide our services.
• Comply with legal and regulatory obligations.
• Address any issues or disputes.

Updates to This Policy

We may revise this Privacy Policy from time to time. The most current version will always be available on the Casa Vista Decor website. We encourage you to review it periodically to stay informed.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can reach us using the details below:

Company name: Casa Vista Decor
Address: 10C Black's Link, Tai Tam, Hong Kong
Email: info@casavistadecor.com

Follow @casavistadecorshop for daily interior inspiration.

Thank you for choosing Casa Vista Decor. We are dedicated to protecting your personal information while offering a smooth and inspiring shopping experience.